Meet our team.
Peter Angerhofer is a principal at Colburn Hill Group; he brings experience in operations, strategy and health policy to both the daily operations as well as long-term vision. Prior to forming Colburn Hill, Peter had been part of the original, pre-revenue start-up team of eight at Accretive Health. There he helped to develop the company’s operating model, and spent 10 years managing operations. For example, Peter managed the daily Patient Access and Patient Financial Services activities at several Accretive clients, such as a $1.2b academic medical center and a $400m community hospital. He improved total collections by more than 4% and reduced client costs by more than 20%. Peter’s depth of experience and breadth of vision allows him to move easily from working with line staff on performance improvement to C-suite discussions of strategic imperatives. Prior to Accretive, Peter worked for Deloitte Consulting and CSC/APM, as well as serving in health policy roles on Capitol Hill.
Jeff Means is a principal with Colburn Hill, and works on both in product development and operational consulting. He has designed, supervised the development of, and launched several successful technologies. Jeff also has managed all areas within the Revenue Cycle, including Patient Access, Health Information Management, and Patient Accounting. He has led projects for revenue improvements, reductions in uncompensated care, and reductions in cost with total improvements of over $100M of client benefit. Jeff has led several Revenue Cycle transformation projects, typically improving Net Revenue by 5% or more. His successes include: improving cash collections by more than $20M per year through reductions in denials and improved billing processes at a large Academic Medical Center; reducing AR Days by more than 10 while increasing cash collections by more than 10% at a mid-sized Academic Medical Center; and leading a Denials Reduction initiative that resulted in a 10% reduction in initial denials across a large health system of over 30 hospitals. Prior to joining Colburn Hill in 2014, Jeff spent 10 years at Accretive Health.
Tyler Kurasek provides analytical insight and operational improvements for healthcare systems; at Colburn Hill his focus is on PFS, Finance, and Patient Access functions. Recently, in an interim PFS director role, Tyler drove a redesign of billing and follow up processes resulting in net revenue improvements of more than 6%. Previously at Connance, Tyler led the technology gap analysis for a large nonprofit system of 28 acute care hospitals with $10 billion in annual revenue. He transitioned to designing, implementing, and managing a new-to-market web-based AR workflow application that managed $400 million in active AR with 700 daily active users for 28 facilities. Prior to Connance, Tyler worked at Dartmouth-Hitchcock Medical Center and Accretive Health where he partnered with the PFS Director to co-manage operations for the hospital and physician groups. He built and implemented productivity staffing models, reducing costs by 20%, amounting to $900,000 annually. Tyler is also the inventor of a Software as a Service (SaaS) application which allows hospital and physician groups to manage deposits, posting, and reconciliation of insurance and self-pay cash.
Sarah Lovell has served in revenue cycle and patient access leadership roles, overseeing a variety of settings ranging from critical access to acute care hospital settings. Most recently, she served as Interim Director of Revenue Cycle for a Midwest AMC, overseeing day to day functions at ten locations. Sarah implemented a new process of pre-registration reaching a 90% completion rate and improving POS Cash collections by over 177%. She has also served as a primary point of contact between revenue cycle operations and the University physician group. Previously, she was a revenue cycle director at Accretive Health, with operational responsibility for the revenue cycle functions of a $450m (NPSR) not-for-profit multi-site hospital system. Sarah provided oversight for 172 revenue cycle staff from Patient Access, to HIM, to billing and cash posting. Under Sarah’s leadership, the revenue cycle management team successfully reduced operational cost by $520k annually, increased cash collections, and decreased AR by 3.2 days. During Sarah’s tenure with Accretive Health, she was also responsible for launching the organization’s Financial Clearance Center. This shared service center started with 4 employees/1 client site and Sarah grew the operation to over 100 employees/17 client sites.
John Napiewocki has been a consultant and executive in Healthcare provider organizations for over 25 years, with a focus on revenue cycle and finance. At Colburn Hill, John has led a project to improve cash collections and reduce Accounts Receivable at a $3 billion Academic Medical Center in the Midwest. Results to date for the project include improving cash by $20 million and reducing A/R by 15% for the hospitals within scope. More recently, John has been the interim Director of Coding, CDI and Revenue Integrity for at $1.5 billion Mid-Atlantic Academic Medical Center where uncoded accounts have been reduced by $40 million (gross) by addressing stuck (older) accounts and implementing process improvements contributing to a >3% CMI increase quarter-over-quarter for the past two quarters. Previously, John was a Vice President at Accretive Health, with responsibility for Front End revenue cycle operations of a $1.1 billion multi-hospital system. He also coordinated and delivered “Middle” revenue cycle offerings (charge capture, pricing, clinical documentation and clinical denials.) He successfully increased front end patient cash collections by 40% year-over-year; reduced gross A/R by $25 million; increased overall yield by 1% ($11 million) year-over-year; and drove down Front End related denials by greater than 20%. Prior to that, John was a full time Revenue Cycle consultant to Detroit Medical Center where he was responsible for responsible for revenue management, pricing strategy and price setting, charge structure standardization, charge capture, and point of service cash collections across six system hospitals and related ambulatory centers. Prior to that, he was a Senior Executive with Accenture for 17 years, in the Revenue Cycle Transformation practice.
Dan Pratscher has worked in Revenue Cycle Management in hospitals ranging from a 53-bed Critical Access Hospital to a 1500-bed Academic Medical Center. As a specialist in Interim Management, Dan has joined Colburn Hill as an Interim PFS Director. Previously with RSM, Dan acted as the Interim Revenue Cycle Director at a 250-bed health system under financial duress after a failed system conversion. Through process redesign and reprioritization, Dan was able to set record cash months within 90 days, and improve cash collections by 4% year over year. By creating communication feedback loops and improving messaging, he decreased Patient Access denials by 14% and increased Point-of-Service collections by 320%. He reduced a HIM-backlog of Discharged-Not Final Billed (DNFB) balances by 24% to assist with cash acceleration, and streamlined PFS billing functions, which decreased labor cost by 62% while improving the Denial Rate by 6%. Dan’s efforts over a 20-month period resulted in an improvement to the health system’s bond rating and financial stability. Dan has also consulted at an Academic Medical Center to ensure the proper configuration and installation of EPIC. Dan relies heavily on both the use of metrics and developing communication pathways to maintain transparency and accountability within the Revenue Cycle.
Derek Johnson is a healthcare consultant with expertise in team management, analytics, communications and client relationships. He has demonstrated quantifiable success in turnaround leadership, cost reduction and process improvement at Academic Medical centers, community hospitals and nationally recognized healthcare providers. Derek has end-to-end revenue cycle experience with projects focused on five-year strategic planning; pre-service design; remote coding operations; as well as billing and follow-up. He has also successfully project managed end-to-end revenue cycle technologies.
Jessica Martin has worked in healthcare for 18 years, and has experience in Patient Access, coding, and Patient Financial Services. With her certification in coding, and proven leadership, insight, and process improvement in the patient accounts portion of RCM, Jessica has focused on improving billing clean claim rates. Her success includes improving two different hospitals from 20% to 80%, with a reorganization of staff to focus on denials. Her deep understanding of denials, and how to appeal claims for payment, makes Jessica an operational asset in the area of clean claim turn-around. Prior to joining Colburn Hill, Jessica was with Accretive Health, creating denial management processes; streamlining process flows and guidelines for staff; and improving NP and PA billing.
Kimberly Spaulding has a background in health policy legislation and advocacy, as well as marketing and sales. She is working with Colburn Hill to optimize the company’s position among thought leaders. Kimberly worked in D.C. for nearly fifteen years, eight of those in the U.S. Senate. As a subcommittee staff director on the Health, Education, Labor and Pension Committee, Kimberly was one of the original architects of HIPAA. She also handled Medicare and public health issues from the budget through appropriations processes. Upon leaving Capitol Hill, Kimberly became a Vice President at the boutique lobbying firm, The Dutko Group, where she managed the firm’s health care practice. She holds FEMA certification in Emergency Management (EM), and applied this knowledge in a marketing position with Yale New Haven Health, promoting their Joint Commission-compliant EM courseware.
Kristin Connolly has worked in the healthcare field for more than six years; her experience is concentrated in Revenue Cycle. She has been with Colburn Hill Group for the past two years, and her efforts are focused on Low Balance Solution post-automation follow up. Kristin is a Certified Professional Coder accredited through the AAPC since 2012, as well as being ICD-10 Proficient as of 2014. She has three years’ experience in coding in the professional setting extending from various clinical specialties and extensive inpatient diagnosis coding. Kristin previously worked for Dartmouth-Hitchcock clinic as a medical biller, follow up representative, and medical coder.
Michael Karl Pintar performs development work for Colburn Hill Group, providing the implementation of technological improvements and changes, in real time, as necessary. Mike graduated from Kaplan’s Development Bootcamp program in 2015 with a focus in full-stack web app development. Prior to making the switch to becoming a developer, Mike had spent nearly a decade in Media as a video editor and videographer for production companies in Los Angeles and New York. He has interviewed such legendary acts as Pharell Williams, Bruno Mars and Pitbull, and still uses their inspiring knowledge in crafting indelible code.
Sara Roberts brings over 15 years of healthcare experience to her position as an operational consultant for Colburn Hill. Formerly, Sara held consulting roles at Stockamp & Associates (now Huron Healthcare) and Accretive Health, performing revenue cycle work at non-profit, community, and large academic healthcare systems. Her experience in Patient Access and Patient Financial Services implementing technology applications and process improvements has led to strong financial outcomes by increasing cash collections while reducing uncompensated care write-offs (bad debt and charity). Sara has worked closely with client CFOs and Finance Departments to forecast timing and location of expected profit and loss improvements. On the payer side, Sara worked at Health Care Service Corporation for 8 years, where she led the online retail sales initiatives for the individual and Medicare markets for HCSC’s five state plans (BCBS of IL, TX, OK, NM, and MT). She led the large-scale integration project between HCSC and healthcare.gov allowing consumers to purchase ACA policies during the first ACA open enrollment.